Claim Ranks

Terms of Service

Effective Date: March 22, 2026

These Terms of Service (“Terms”) govern the provision of services by DG Marketing LLC (“DG Marketing,” “we,” “us,” or “our”) to the person or entity purchasing our services (“Customer,” “you,” or “your”). By clicking “Pay,” submitting payment, or otherwise using our services, you agree to be bound by these Terms.

1. Definitions

2. Scope of Services

We will provide the Services described at the time of your purchase or subscription. Features and deliverables may change as we improve our offerings, but we will not materially reduce the core features of your purchased plan during a billing cycle without notice.

3. Customer Responsibilities

You agree to:

You represent and warrant that you have all rights necessary to grant us the licenses set forth herein and that your Content does not infringe or violate any third-party rights.

4. Public Nature of Services

You acknowledge and agree that the Services involve the creation, posting, updating, and management of content, business information, and other materials that are publicly viewable on the internet, including but not limited to Google Business Profiles. By engaging DG Marketing LLC, you authorize all such public actions on your behalf and represent that such actions are acceptable and approved by you.

You are solely responsible for reviewing all public-facing content and promptly notifying DG Marketing LLC in writing of any changes, removals, or corrections desired. DG Marketing LLC shall have no liability for any claim, loss, or dispute arising from public-facing materials or information that were created, posted, or maintained in accordance with your authorization, instructions, or failure to provide timely notice of objection.

5. Platform & Compliance Disclaimer

We are not affiliated with Google. Google’s policies, algorithms, and systems are outside our control. We do not guarantee search engine rankings, placement in Google Maps, traffic increases, customer calls, leads, or revenue.

You agree not to request or direct DG Marketing to post fake reviews, engage in “review gating,” or violate FTC Endorsement Guides. We may refuse or suspend any activity we reasonably believe violates laws or platform policies.

6. Payment, Auto-Renewal, Pricing & Cancellations

7. Ownership of Work

You retain ownership of your business listing and Content. We retain ownership of all methodologies, templates, tools, software, and processes we use to deliver Services. Upon full payment, we grant you a limited, non-exclusive, non-transferable license to use any deliverables we create for your internal business purposes.

We may reuse general know-how and anonymized data for business purposes. Unless you opt out in writing, you grant us the right to include your business name and logo in our customer lists and marketing materials.

8. Limited Agency

You appoint us as your limited agent solely to perform Services in your Google Business Profile account as instructed. No broader agency, partnership, or fiduciary relationship is created. You remain solely responsible for your account and compliance with platform terms.

9. Termination & Suspension

We may suspend or terminate Services immediately if you breach these Terms, engage in illegal activity, or request actions we reasonably believe violate laws or policies. We may terminate for any reason with 14 days’ notice; in such case, we will refund prepaid, unused fees prorated to the end of the notice period.

10. Indemnification

You agree to fully indemnify, defend, and hold harmless DG Marketing LLC, its affiliates, owners, officers, directors, employees, agents, contractors, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, demands, suits, investigations, governmental actions, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and enforcement costs) arising out of or relating to:

You will provide us prompt written notice of any claim, give us full control over the defense and settlement (unless prohibited by law), and cooperate fully in the defense at your expense. This obligation survives termination of this Agreement.

11. Confidentiality & Data Protection

We will maintain the confidentiality of your non-public business information and only use it as needed to provide Services or as required by law. You consent to our use of aggregated and anonymized data for business purposes.

If we process personal data on your behalf, we will use reasonable administrative, technical, and physical safeguards to protect it.

12. Service Interruptions

We are not responsible for delays, interruptions, or failures caused by factors outside our control, including internet outages, Google platform issues, or third-party service disruptions.

13. Limitation of Liability

To the fullest extent permitted by law:

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of North Carolina without regard to conflict-of-law principles.

Arbitration – Any dispute arising out of these Terms will be resolved by binding arbitration in Mecklenburg County, NC, under the rules of the American Arbitration Association. No class actions or class arbitrations are permitted. Either party may seek relief in small claims court.

15. Amendments

We may modify these Terms or our pricing at any time, with changes to pricing subject to Section 6 above. Material changes to the Terms will be communicated, and your continued use of the Services after the effective date constitutes acceptance.

16. Miscellaneous

These Terms are the entire agreement between you and DG Marketing LLC. If any provision is found invalid, the rest remains in effect. We may assign this Agreement; you may not without our consent. Failure to enforce any provision is not a waiver.

By clicking “Pay” or submitting payment, you confirm that you have read, understood, and agree to these Terms of Service and authorize recurring charges until you cancel.

Questions? Contact us at info@claimranks.com.